Effective Date: January 1, 2017
At Dedicated Dental Care (“we,” “our,” or “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://dedicateddentalcare.ca) or use our services.
1. Information We Collect
We collect and use personal information to provide you with high-quality dental care and improve your experience with us.
a. Information You Provide Directly:
- Full name
- Contact details (email address, phone number)
- Appointment requests and scheduling information
- Health or dental history provided for treatment purposes
- Payment and billing information
b. Information Collected Automatically:
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages you visit and time spent on the site
- Device information (e.g., mobile vs. desktop)
c. Health Information:
Any dental or health-related details you provide through forms or consultations will only be used for your care and will not be shared without your consent.
2. How We Use Your Information
Your information is used to:
- Schedule and manage your appointments
- Respond to inquiries or requests submitted via our website
- Provide personalized dental care services
- Send appointment reminders, promotional offers, or important service updates
- Process payments and manage billing
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We respect your privacy and will never sell or rent your personal information. However, your data may be shared in the following situations:
- Service Providers: We may share information with trusted third-party vendors for appointment scheduling, billing, or email communications.
- Legal Obligations: If required by law, regulation, or court order.
- With Your Consent: If you authorize us to share your information for a specific purpose.
4. Cookies and Website Tracking
We may use cookies or other tracking technologies to:
- Analyze website performance and traffic
- Provide a better user experience You can disable cookies through your browser settings, though some website features may not function properly as a result.
5. Data Security
We prioritize the security of your personal information. We have implemented appropriate safeguards, including secure servers and encryption technologies. While we strive to protect your data, please note that no method of online data transmission is 100% secure.
6. Your Privacy Rights
You may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct any inaccuracies in your information.
- Deletion: Request the removal of your personal data (subject to legal retention requirements).
- Opt-Out: Unsubscribe from marketing emails or promotional communications at any time.
To exercise these rights, please contact us at the details provided below.
7. Links to Third-Party Websites
Our website may include links to other websites. We are not responsible for the content, privacy policies, or practices of third-party sites. Please review their privacy policies before sharing your information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date updated accordingly.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us:
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- Email: info@dedicateddentalcare.ca
- Phone: 604-852-5067
- Address: #140 – 2881 Garden Street, Abbotsford, BC V2T 4X1
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This Privacy Policy complies with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).